CUSTOMER TESTIMONIAL #1
I want you to know that my wife and I are very pleased with the quality of service Resa provided to us at Legend Lighting. Resa returned all of our phone calls in a timely manner and helped solve many of our lighting issues. She did not just “sell” us lighting fixtures.
Resa was very patient and gave us great suggestions. In one particular instant, we had a problem with finding the proper niche lights due to the irregular framing of our niches. Resa spent time researching and calling manufacturers for us and eventually solved our problem. The LED light strips she suggested work really well.
Resa is a great asset to your company, and we have recommended your company to others because of our satisfaction with the service she provided.
– Frank Luciano
CUSTOMER TESTIMONIAL #2
I just wanted to send a note of thanks for the excellent service I received from you and especially Cathy Shockey. I initially walked into your store a few months ago on my break from work and you were so helpful explaining things to me I decided to come back. I saw some prices online from Ferguson that were less than your tagged prices and hoped you all could work with me.
Last Saturday the 15th I purchased a few of the Kichler “Triad” candle pendant lights and some Sconces for a project I am currently working on. I had been working and rushing around outside all morning and had to purchase the lights pretty quickly as I was running a little late to a wedding. Your store was very busy at the time and as I walked in I was approached within a minute by Cathy. She answered all of my questions so quickly and efficiently it made the whole process so EASY!
I don’t think I mentioned how much of a rush I was in she was just so efficient it was a huge help!! She answered my questions about Kitchen cabinet lighting as well. I use to purchase my cabinet lighting from Tree House and Home Depot but will look to you all in the future because she showed me exactly what I was looking for with the Pro 2 LED tape light 4500k. She even printed the spec sheet out for me as I was paying for my other items. I was provided a catalog too!
I’ve worked in banking and retail for many years and can’t tell you how appreciative I am of how easy she made the whole process with her service.
It’s been a while since I’ve written a service note but wanted to thank you and Cathy. Maybe it’s because I’ve received such bad service (pretty much ignored for a long time as I walked in) from a couple of specialty door and window stores lately that I appreciate your service that much more!
– Brian Weber, Clear Blue Sky Properties
CUSTOMER TESTIMONIAL #3
Many thanks to Resa for her informed help and patience this morning. She gives great customer service!! We only went into look around, but ended up ordering two Casablanca fans, light kits, and remotes because she was able to answer every question we had, and my husband had lots of them!
– Bobbie Sheets, Round Rock, TX
CUSTOMER TESTIMONIAL #4
I have worked with the team at Legend Lighting for a couple of years now. I am a designer and bring my clients there to purchase products for their remodels or new custom homes. The culture of the business is caring, creative and customer focused. I deal with a lot of various companies to bring together a construction project. I consider Legend Lighting one of the top companies that I enjoy working with. They offer value, quality and service.
– Robin Bond Interiors
CUSTOMER TESTIMONIAL #5
Legend Lighting is by far THE best place to shop for any type of lighting needs in your home. I have an Interior Design business in Austin and Legend is my go-to place when I need lighting for a client. The staff is so welcoming and they remember you after the first visit! I feel comfortable sending my clients in without me if I can’t make it. They also have an electrical company so they know everything about lighting for the home. It’s worth a visit to the showroom, but they do have online ordering, which is great!
– Margaret Norris Design